Wednesday, August 15, 2018

 

IPPB Phone Banking

IPPB’s phone banking provides the convenience to access your bank account from the comfort of your home, while at work or on the move. You can get information on your bank account, IPPB’s products & services and resolve queries. For this you need to call our PHONE BANKING service on our toll-free number 155299.

Depending on the type of transaction, our phone banking services could be a combination of IVR (Interactive Voice Response) and interaction with a teleoperator (agent assisted). Transactions that cannot be completed through IVR will be assisted by a dedicated phone banking officer.

You won't need to visit the bank branch for queries, complaints or selected service requests, as all the necessary information can be provided by IPPB’s phone banking services. At present, phone banking services are available in 13 languages through the IVR mode and eight languages through the agent-assisted channel, which will also be extended to 13 languages in the near future, giving you immediate access to IPPB’s products and services.

Benefits of IPPB’s Phone Banking


  • 24x7 access account information 
  • Immediate response to your queries
  • Save time and money by avoiding visits to the bank
  • Schedule Doorstep banking services through phone banking

IPPB's Phone Banking Services


  • Information on IPPB’s products/services
  • Information on the last five transactions
  • Call-back function
  • Queries related to interest rates
  • Account-related information
  • Issuing of account statement
  • Book a request for Doorstep banking services
  • Balance and transaction-related details
  • Cheque and clearing-related queries
  • Any other banking-related queries

Phone banking number 155299

 

IPPB Missed Call Banking

To add to your convenience of banking with IPPB, you can get your account information without any hassles, through the facility of missed call banking. Register your mobile number for IPPB’s missed call banking service and start availing the benefits. 

Unique features of the Missed call banking


  • Compatible with all mobile handsets
  • Internet not required
  • Accessible anywhere, 24x7
     
To utilise the services, just follow two simple steps:
  • Register your mobile number for missed call banking by giving a missed call on 8424054994 from the mobile number linked to your savings/ current account.
  • Then give a missed call on the following numbers to avail the services as below.
     

Services available through Missed Call Banking


Services
Dial- IN Numbers
Balance enquiry
Missed call to 8424046556
Mini statement
Missed call to 8424026886

IPPB SMS Banking


India Post Payments Bank, provides the facility of SMS banking so that customers can quickly access the account details on their mobile phones, simply by sending an SMS to the IPPB’s SMS Banking number 7738062873.

Unique features of SMS banking:


  • Compatible with all mobile handsets
  • Internet not required
  • Accessible anywhere, 24x7
     
To utilise the services, just follow two simple steps:
  • Register your mobile number with us for SMS banking
  • Send keyword “REGISTER” to 7738062873 from your mobile number, linked to your savings/ current account
     

Currently Available Services on SMS banking:


Services
SMS to be sent on 7738062873
Balance enquiry
BAL
Mini statement
MINI

 

IPPB Mobile Banking

IPPB offers a state-of-the-art, simple, secure and easy-to-use Mobile banking service through a Mobile app to access your IPPB account and carry out transactions from the convenience of your mobile phone.

Opening a Digital savings account (new customer)


  1. Download the IPPB app on your android phone from the app store to activate banking services on the go
  2. Open your digital savings account by following on-screen instructions

Process to register for IPPB’s mobile banking (existing customers)

Get benefits of our mobile banking facility by linking your registered mobile number with your IPPB account, opened at the Post Office/ through our Postman/ GDS at your doorstep.
Just follow these simple steps:

Step 1: To activate banking services on the go, download the IPPB app on your android phone from the app store
Step 2: Enter the details mentioned below:
  • Account number
  • Customer ID (CIF) and DOB
  • Registered mobile number
Step 3: You will receive a one-time-password (OTP) on your registered mobile number
Step 4: Set MPIN
Step 5: Enter the OTP
 

Facilities you can get from IPPB’s mobile banking services

Our mobile banking services are hosted on a platform which is modern, secure and convenient.
Currently available services on Mobile Banking:
  • Account balance enquiry
  • Request for a statement of your account
  • Request for a chequebook (Current Account)
  • Stop payment on a cheque
  • Transfer funds within the bank
  • Transfer funds to other bank accounts
  • Pay water, electricity and utility bills
  • Recharge prepaid and DTH (direct-to-home) services
  • Manage your funds with the linked POSA (Post Office Savings Account) by using Sweep-in and Sweep-out facility

Click here to download the IPPB mobile banking app for mobile banking services.

 

 

IPPB Doorstep Banking

IPPB gives you the opportunity to enjoy banking facilities at your home with Doorstep banking services. Now you won’t have to leave the comfort of your home for your routine banking transactions. Our wide network of post offices and postal employees will make banking accessible to the remotest corners of the nation. You can open a bank account, transfer funds, deposit and withdraw cash, recharge or pay bills and accomplish much more with our Doorstep banking services, at nominal charges. (No charge for new account opening at your doorstep.)
You can focus on your daily work while your banking needs are handled safely by our trusted GDS/Postman, helping you save time, effort and cost of travelling to the bank.

Benefits of IPPB’s Doorstep Banking

  • Banking from the comfort of your home
  • Easy and convenient banking 
  • Instant account opening
  • Simple, secure and hassle-free banking

Services Offered by IPPB’s Doorstep Banking

  • Account Opening
    Experience seamless, digital and paperless account opening at your doorstep through state-of-the-art technology
     
  • Cash Deposits/Withdrawals
    Enjoy safe and secure cash transactions at your doorstep
     
  • Money Transfers
    Hassle-free and 24x7 fund transfers anywhere
     
  • Recharge and Bill Payments
    Instant mobile and DTH recharge, water and electricity bill payments
     
  • Additional Services
    Benefit of a host of account-related services such as updating PAN/nomination details, requesting account statement, issuing standing instructions, QR card issuance and so on
     
  • Third-party Services
    • Insurance
    • Loans
    • Investments

Simple steps to utilise our Doorstep services

  • Call our contact centre @ 155299 and book your appointment
  • Get SMS confirmation
  • Confirm visit details to our representative
  • Provide your account number/ mobile number, or show your QR card to our Doorstep representative and enjoy the services

Doorstep Banking Service Charges

Particulars Cost
Customer On-boarding NIL
Digital Transaction: Transaction other than cash deposits and withdrawals Rs. 15 per Transaction
Cash Transaction: Cash Withdrawal, Cash Deposit Rs. 25 per Transaction

Click here to see other details

Call toll-free number 155299 to request for Doorstep banking services.

 

 

Current Account 


IPPB offers the facility of a Current Account to the small merchants/ kirana stores and individual businessmen. This account is a prerequisite for carrying out and expanding business. IPPB’s Current Account gets you started on the road to digital transactions for your business needs. Along with this, IPPB also offers a Merchant App for meeting business requirements. The current account can be opened at the Post Office Counters or at your doorstep through our Postman/GDS.

Key Account Features and Benefits

  • Banking at your convenience
  • Instant account opening
  • Nominal monthly average balance required to be maintained
  • The account can be opened with zero balance
  • Free quarterly account statement
  • Mini statement through SMS
  • Simplified banking services through QR card
  • Instant fund transfer through IMPS
  • Easy bill payments and recharges

What makes us Different

  • Self on-boarding to IPPB Merchant App
  • Assisted services through the GDS, as and when required
  • Availability of funds at your doorstep, based on your request
  • Bill payment facility at your doorstep
  • Simple and secure banking through the IPPB QR card
  • Multilingual customer support 
  • Nominal charge
  • Chequebook facility on request
  • Unlimited cash deposits and withdrawals

Click here to see the detailed Schedule of Charges.

Call 155299 (toll-free number) to avail Doorstep banking services to open a Current Account with IPPB.


 

 

Basic Savings Account


This savings account has all the features and benefits offered by the Regular Savings Account (except that it allows only four cash withdrawals in a month). The aim of the basic savings account is to provide primary banking services at a very nominal charge.

Key Account Features and Benefits

  • Banking at your convenience
  • Instant and paperless account opening
  • Interest rate of 4% p.a. on EOD daily balances, paid quarterly
  • No monthly average balance required to be maintained
  • The account can be opened with zero balance
  • Free quarterly account statement
  • Mini statement through SMS
  • Simplified banking services through QR card
  • Instant fund transfer through IMPS
  • Easy bill payment and recharges
  • Can be linked to a POSA (Post Office Savings Account)

What makes us different

  • Free account opening at your doorstep
  • Assisted services through the GDS, as and when required
  • Availability of funds at your doorstep, upon request
  • Bill payment facility at your doorstep
  • Simple and secure banking with QR card
  • Multilingual customer support
  • No commitment of minimum balance
  • Nominal charges
  • Day end balance above Rs. 1 lakh can be swept out to a linked POSA (Post Office Savings Account)  
  • Access to our growing merchant network through IPPB QR card
  • Four cash withdrawals allowed in a month

Rates

Interest rates Frequency of payout
4.0% per annum Quarterly

Click here to see the detailed Schedule of charges.
 

Call 155299 (toll-free number) to avail doorstep banking services to open a Basic Savings Account with IPPB.

 

 

Digital Savings Account


For the people who are tech savvy and comfortable with technology, IPPB’s Digital Savings Account is the best way to onboard yourself through the IPPB Mobile App. This app can be downloaded from the play store on your Android phone. Anyone above the age of 18 years, having Aadhaar and PAN card, can open this account. The account can be opened instantly from the comfort of your home, which means banking anytime, anywhere.

Key Account Features and Benefits

  • Banking at your convenience
  • Instant self on-boarding
  • Interest rate of 4% p.a. on EOD daily balances, paid quarterly
  • No monthly average balance required to be maintained
  • The account can be opened with zero balance
  • Free quarterly account statement
  • Simple and instant fund transfer through IMPS
  • Easy bill payments and recharges

What you need to open a Digital Savings Account

  • Individuals must be above 18 years of age
  • Complete the KYC formalities within 12 months
  • KYC formalities can be done by visiting any of the access points or with the help of the GDS/Postman, after which the Digital Savings Account will be upgraded to a Regular Savings Account
  • A maximum yearly cumulative deposit of Rs. 2 lakhs is allowed in the account
  • The account is subject to closure if the KYC is not completed within 12 months of account opening
  • The Digital Savings account can be linked to a POSA (Post Office Savings Account) after completion of KYC within 12 months

What makes us different

  • Multilingual customer support
  • No commitment of minimum balance
  • Nominal charges

Rates

Interest rates Frequency of payout
4.00% p.a Quarterly

Click here to see the detailed Schedule of Charges.

Download our Mobile app to open a Digital Savings Account with IPPB.



 

Regular Savings Account


The Regular Savings Account can be opened at the bank’s access points and your doorstep. This account can be used to keep funds secure, withdraw cash, deposit money and perform easy remittances, besides a host of other benefits. In addition, interest can be earned on the money kept in this account and the cash withdrawals allowed in this account are unlimited.

Key Account Features and Benefits:

  • Banking at your convenience
  • Instant and paperless account opening
  • Interest rate of 4% p.a. on EOD daily balances, paid quarterly
  • No monthly average balance required to be maintained
  • The account can be opened with zero balance
  • Free quarterly account statement
  • Mini statement through SMS
  • Simplified banking services through QR card
  • Instant fund transfer through IMPS
  • Easy bill payment and recharges
  • Can be linked to POSA (Post Office Savings Account)

What makes us different

  • Free account opening at your doorstep
  • Assisted services through the GDS, as and when required
  • Availability of funds at your doorstep, upon request
  • Bill payment facility at your doorstep
  • Simple and secure banking with QR card
  • Multilingual customer support
  • No commitment of minimum balance
  • Nominal charges
  • Day end balance above Rs. 1 lakh can be swept into linked POSA (Post Office Savings Account)
  • Access to our growing merchant network
  • Unlimited cash deposits and withdrawals

Rates

Interest Rates Frequency of payout
4.00% p.a Quarterly

Click here to see the detailed schedule of charges.

Call 155299 (toll-free number) to avail Doorstep banking services to open a Regular Savings Account with IPPB.







About IPPB


At India Post Payments Bank, we believe that a nation can grow when every citizen has an opportunity to prosper, regardless of their way of life. With simple, diverse and growth-oriented offerings, IPPB aims to provide every household in India an access to efficient banking services and enable them to become financially secure and empowered.
India Post Payments Bank (IPPB) was setup under the Department of Posts, Ministry of Communication with 100% equity owned by Government of India. IPPB was launched as a pilot project on 30 January 2017 in Ranchi (Jharkhand) and Raipur (Chhattisgarh), with the objective of being present across India by the FY 2018-2019. IPPB will expand in phases across India covering all post offices, through a network of 650 IPPB branches/controlling offices, working on a hub and spoke model.

The First Phase, to be launched at the time of PAN-India, will be as follows:
  • Branches/Controlling Offices
    650 Branches/Controlling offices (~one branch in each district)
     
  • Access Points
    3,250 Post Offices across urban and rural India activated as banking access points for launch
     
  • Counter and Doorstep Services
    10K+ Postmen/GDS ready to provide Doorstep banking services at launch
     

Our Offerings


At India Post Payments Bank (IPPB), we understand your needs. That is why we have tailored our banking products and services to be simple and efficient.

DEPOSITS
- Savings Account
- Current Account
MONEY TRANSFER
- Simple & Secure
- Instant
- 24x7
DIRECT BENEFITS TRANSFERS
- MGNREGA
- Scholarships
- Social welfare benefits and other Government subsidies
THIRD PARTY PRODUCTS
- Loans
- Insurance
- Investments
- Post Office Savings schemes
BILL & UTILITY PAYMENTS
- Mobile and DTH recharge
- Electricity, water & gas bills
- Donations & insurance premiums
ENTERPRISE AND MERCHANT PAYMENTS
- Postal products
- Digital Payment of e-commerce delivery(CoD)
- Small merchants/kirana stores/unorganized retail
- Offline payments
- Cash Management Services
 

Value Proposition


Accessibility:
IPPB will be leveraging the vast postal network of nearly 1.55 lakh post offices and 3.0 lakh postal employees in every district, town and village of the country to serve you. As we continue to expand our services to every doorstep, our postman will become your trusted financial services advisor, working hard to ensure that you get what you need - be it receiving your money in the fastest way possible, using it at ease for essentials, saving for your loved ones, or even investing for a bright future. For us, every customer is important, every transaction is significant, and every deposit is valuable no matter what the value.
That is what we truly mean when we say – Aapka Bank, Aapke Dwaar.
Approachability:
Last mile delivery of services through the postman – a son of the soil and a friend, philosopher and financial guide to the people.

Ease of banking:
IPPB integrates easily with the existing bouquet of post office services, extends the services though a frictionless shift.
The last mile delivery agent is empowered with financial knowledge and intuitively designed digital tools to offer financial services and guidance with relative ease.
Digital Ecosystem:
  • Macro Level
    IPPB’s 360-degree payments suite creates transparency, removes corruption and leakages and contributes to a less-cash economy.
     
  • Individual Level
    Provides customers with the ability to transact without cash through digital channels and enable small businesses to accept digital payments, thus closing the loop.


Our Aspiration: Your Financial Empowerment
  • Wealth grows from wealth – even small savings can go a long way towards ensuring a better future
  • Securing the unsecured – small investments and insurance to protect you against unforeseen events
  • Ensuring financial freedom – money in your hands whenever you need it
India Post Payments Bank is gearing up to lead the next revolution of banking as one of the largest financial inclusion networks in India, covering both urban and rural areas. Our new model of banking aims to enable individuals, small businesses, merchants and others to utilise full-fledged digital banking services. We are paving the way for India's largest banking network to reach every corner of the nation.
We endeavour to stay true to our motto -
Every customer is important, every transaction is significant and every deposit is valuable, no matter the value.